"By the way...there was an MIB sized cockroach in our dishwasher this morning...ewwww..."
Pest control is coming on the 9th. Delicious.
In the meantime, we haven't had cable or internet since May 19. We called on the 21st, they set up an appointment for the 23rd, then called back 15 minutes later to tell us there was an outage and our appointment was cancelled.
They hadn't fixed it by the 27th, so Roomie called again, and they told us there was still an outage and they didn't know what was wrong. They didn't know whether they'd be able to give us a discount for the week + we had gone without cable and internet. WHAT WHAT?? Oh yes, you WILL be giving us a discount!
I was out of town this past weekend, but I got an email from Roomie saying he had set up an appointment for them to come take a look at it on the evening of the 3rd. When I got home late that night, he was sitting playing MarioKart. I got excited, hoping he was racing his brothers online, but alas, he was just racing the computer. Cox had called again, canceling the appointment again, because there was "still an outage."
I need my internet.
1 comment:
Ok, so when you are trying to get your cable and internet set up or fixed, it's always an absolute joke. The trick is to threaten to CANCEL, and then they are super duper helpful. Sometimes it helps to tell a competing company (like DISH, or DSL, or whatever) that you are thinking of switching. Then they offer all sorts of crazy things and then you go back to the original company, threaten to cancel and tell them how much you can get it elsewhere. Works every time :).
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